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Introducing ReliefHeat Concierge

Your guide to personalized back pain relief

Back Pain is Complicated

Trying to navigate all the pain relief options on your own can be a nightmare, and it can be hard to know where to start.

Let Concierge Guide You

You choose the types of guidance you want when signing up, and we will provide suggestions to help you optimize your back pain relief. We'll check in regularly with you to adjust the guidance based on your results and goals.

Concierge provides three easily actionable suggestions per week that are tailored to you. We encourage you to try these out and let us know what is working for you (and what's not!)

Then just $5 per month. That's four weeks of suggestions and personized recommendations for free! We'll work closely with you to make sure you are getting real value from Concierge, but of course you can cancel anytime.

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How It Works

When signing up for the Concierge service, select up to three categories for your personalized guidance. Expand the categories below to learn more about what you can expect from each.

One of our team members will then contact you to learn more about your personal pain situation, and we will begin tailoring recommendations specifically for your needs.

Recommendation Categories

Expand each category below to learn more about the types of recommendations you can expect from the Concierge program.
  • Strengthen your muscles and improve mobility
  • Stay more active and less sedentary
  • Focus on exercises and stretches for your type of back pain

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Exercises and stretches are an extremely powerful weapon against low back pain. But there are hundreds of exercises and stretches out there that are “for low back pain”. It’s hard to know where to start and which ones are most suitable for your specific situation (and in fact, some can even be counterproductive, depending on your body and pain).

If you’re interested in this topic, the Concierge will suggest exercises and stretches that are most likely to be helpful to you, based on what you tell us about your pain at the beginning of the program and what you think about the previous recommendations.

In addition to describing the exercise or stretch and how to do it correctly (that part is crucial!), the Concierge will also provide additional context about which muscles or joints are being targeted and how they typically impact back pain.

Everyone who has low back pain knows that there are certain things they can do that might make their pain worse or better. For instance, it’s probably not the best thing for your back to fall asleep on the couch every night instead of in bed.

But, unless you pay incredibly close attention to your habits, it’s not easy to make all the connections between which actions might tend to exacerbate or relieve your low back pain.

From posture, to sleep hygiene, to diet (some people find that certain foods can make their back pain better or worse!), to many other areas, the Concierge will provide suggestions that it believes are likely to be particularly useful for you specifically.

As with each area, you can choose to receive suggestions in, the Concierge will provide both a quick and actionable overview of the recommendation as well as more in-depth information about the science behind it.

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From orthotics, to braces, to pillows, to ointments and far beyond, there are a lot of products out there that claim to help with low back pain. Some work well and some… well, let’s say not so well. And even one that works well for your friend might not work well for you.

The Concierge will make personalized suggestions when it thinks there is something that you might benefit from. And we will never recommend anything where we have a financial incentive.

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Studies have found that cognitive behavioral therapy (CBT) can offer functional improvement of upwards of 50% for those with chronic low back pain.

Taking a step back, CBT is an umbrella term for the development of coping strategies that address any of a variety of issues that a person may be experiencing. In addition to the study linked above, there is a large body of published research showing that CBT can be an effective tool in managing and/or reducing chronic lower back pain, and the Concierge can help you identify and learn how to implement strategies that might help you, such as mindfulness, meditation, and progressive muscle relaxation.

Two important things to note:
1. The idea behind the use of CBT for chronic low back pain is NOT that the pain is “all in your head”. Chronic low back pain is (obviously) real, tangible and physiological, but CBT can still offer useful tools to manage its effects.
2. Generally speaking, CBT is most appropriate in the case of long-term, chronic, non-specific pain. If your low back pain results from a recent injury or you have not been experiencing it for very long, this might not be worth your time pursuing.

There are a number of specialists who can provide considerable help to low back pain sufferers. These range from doctors (either orthopedic or pain specialists), to physical therapists, to chiropractors, to acupuncturists, to massage therapists, and beyond.

The Concierge can provide curated specialist recommendations of practitioners in your area who specialize in lower back pain and, in many cases, have been endorsed by other ReliefHeat users.

As with our product recommendations, ReliefHeat has no financial incentive to endorse any specialists or practices.

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The goal of the ReliefHeat Concierge is to put you in control of the tools needed to control and ultimately eliminate your lower back pain. “Give a man a fish and he’ll eat tonight, but teach him to fish and he’ll never go hungry again” and all that.

Every recommendation the Concierge provides will come with context that frames that information within the larger landscape of low back pain, anatomy and physiology, and the current state of the research. But this topic will provide additional education that might not be tied to a specific, easily actionable tip. If you’re interested in truly becoming as expert as possible about low back pain, this topic is for you.

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You'll receive personalized recommendations each week in the topics you choose, for just $5 per month.

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